⁉️FAQ

HINT: We hope to answer all your questions here, but we know there might be more! If you have additional questions or need further assistance, feel free to reach out to us.

We're here to help! 😊

What is Moniwell?

A strategic communication platform that delivers psychology backed, money journeys via text.

Supportive messaging and resources reduce stress & anxiety, build confidence and drive emotional engagement in underutilized company benefits.

How does it work?

Employees are auto-enrolled into the MoniConfident program and texts are delivered 1-3 times per week. Employees can opt out at any time.

Using psychology-first nuggets & nudges we build money confidence, so employees are emotionally connected and intrinsically motivated to engage in underutilized employee benefits.

Employer portal provides a simple onboarding experience and ongoing easy access to tools for broadcasting, enrolling new employees and opt-out terminated employees to name a few.

What’s in it for you as an employer?

A financial benefit for all employees

“Show Me You Care” tool that increase overall well-being. Reduce financial stress and anxiety first, to create a happier healthier more productive work place providing an immediate ROI from very first text.

A strategy that drives emotional engagement in underutilized benefits.

Does the employer provide texted content?

Nope! 😊 Unless you want to use the broadcast features, you can start with the provided communication strategy. We supply licensed content that's proven to get engagement, highlighting underutilized resources.

It's science! not just marketing...

Nope! 😊 Our approach is based on extensive research in financial behavior and psychology. Studies show a strong connection between how people feel about money and their financial actions. We use this evidence-based model to improve financial well-being through confidence-building and consistent, timely interventions. For a detailed explanation, check out the specifics in Harnessing the Power of Science.

How much time will this take to set up?

⏰ Typically, it takes about two hours to complete the setup. With just three steps, you'll be ready to launch the program in a few weeks! 🚀

Do you provide reporting?

Yep! 📊 We provide detailed reporting that is uploaded to your platform workspace. You will get both quantitative data, including opt-out data and engagement clicks, as well as qualitative data from real-time money and mental health check-ins.

Are there any upcoming features?

Yes! 🎉 We are excited to introduce several new features coming soon:

• Analytics Dashboard: This will provide detailed insights with both quantitative data (such as opt-out data and engagement clicks) and qualitative data from real-time money and mental health check-ins. 📊📈

• Customized Contact Cards: Employees will have personalized contact cards so they never forget where these supportive messages are coming from. 📇

• Business Hours and Holiday Settings: Ensure that employees only receive messages during your specified business hours and holidays, maintaining a respectful and considerate communication schedule. 🕒🎄

Is the data safe?

Yes! 🔒

We only take the participant's first name, cell phone, and email address. Once they are in our system, each participant is assigned a number, and information is reported back in the aggregate.

Our security measures include data encryption, secure development practices, a web application firewall, and continuous monitoring. For more details, check out our Moniwell Security Practices.

How much does it cost and how do you bill?

Typically, it costs no more than a dollar a month per employee. 🎉

Our subscription-based model charges only for enrolled users (opt-outs are not charged for). We offer a low upfront cost to get started, with flexible plan advisor partnership options, and you can cancel anytime.

✨For detailed pricing and platform options, visit moniwell.com/pricing. ✨